Protecting Your Data & Privacy
PJ Star Travels is a fast-growing travel platform providing a vast range of travel services, including flight bookings, hotel accommodations, tour packages, visa consultancy, Umrah packages, and Hajj packages to our valued customers in Malaysia, Pakistan and All Over the World.
We are committed to protecting your privacy across our official website (pjstartravels.com) and our mobile applications. This document outlines how we collect, use, and secure your data to ensure a safe travel booking experience.
To provide you with seamless travel services, we collect specific user information through our website and apps.
Basic Profile Information: We collect personal details such as your Name, Contact Number, Email Address, Postal Address, and Profile Photo when you register or make a query.
Service-Specific Information: For specialized services like Visa Consultancy or Umrah/Tour Packages, we require additional documentation, including Passport details, Date of Birth, National ID (CNIC), and nationality.
Storage: All collected information is securely stored on our dedicated servers (hosted in secure locations such as Malaysia).
We take the security of your data seriously. Here is how we keep your information safe:
Encryption: Your passwords and sensitive personal information are saved in our database using high-standard encryption formats.
Secure Protocols: We implement standard security protocols, including HTTPS (SSL Certificates) during data transfer, ensuring your connection to our site is secure.
Maintenance: Our technical team regularly applies security fixes and patches to our servers to prevent vulnerabilities.
We believe in transparency regarding how your data is utilized:
🚫 No Selling of Data: We do not sell your personal data to any third parties or external companies for marketing purposes.
Communication: We may use third-party services solely to send you important updates, booking confirmations, or promotional offers via Email, SMS, or WhatsApp.
User Experience: We save cookies on your computer or mobile device when you log in.
Purpose: These cookies help us improve website performance, remember your preferences, and ensure a smooth app experience.
We respect your right to privacy and the “right to be forgotten.”
How to Delete: If you wish to remove all your personal data from our database, please share your intention by emailing us from your registered email address.
Request Email: Send your deletion request to info@pjstartravels.com.
PJ Star Travels is a private business entity. We want to make it very clear that we do not represent or claim to strictly affiliate with any government organization, department, or travel regulator beyond our capacity as a private travel agency.
If you have any further questions regarding this Privacy Policy or how your data is handled, our support team is here to help.
📱 Phone/WhatsApp: +60-147506982
📱 Phone/WhatsApp: +60-1161368160
📧 Email: info@pjstartravels.com
🌐 Website: pjstartravels.com
